Your Microsoft Technology Development and Consulting Experts - Operating since 2000

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emailconsult@officeexperts.com.au
Phone1300 102 810
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power automatepower automate

Power Automate & AI Automation

Power Platform Experts

Power Automate has evolved.
Are you keeping up?

Power Automate has always been the fastest way to connect your Microsoft stack. Everything from approvals, notifications, data sync, and SharePoint triggers to name a few. That foundation has not changed, what has changed is the ceiling. Flows can now read documents, classify emails and monitor your systems around the clock without a trigger.

We have been building with Microsoft technologies for over 25 years. During this time we have helped thousands of Australian businesses upgrade, migrate and streamline their day to day activities, our consultants help navigate you through the extensive integrations and applications available in the Microsoft ecosystem.

What we create

  • 01

    Flow automation & system integration

    Foundation

    The backbone of Power Automate. Scheduled triggers, approvals, notifications and data sync across your existing platforms. If your team does it manually more than once a week, an automated flow can handle it instead.

    Speak with an Expert
  • 02

    AI Builder - document & invoice intelligence

    AI Builder

    Power Automate can now read documents. Microsofts AI Builder's prebuilt or custom models extract fields from invoices, delivery dockets, compliance forms and receipts. It can feed structured data directly into your ERP, SharePoint or Dataverse.

    See how it works
  • 03

    Intelligent approval workflows

    Smart Routing

    Approvals that route themselves. Flows that detect who is out of office, escalate automatically when nothing is actioned, and triage incoming emails by intent and urgency without human intervention.

    See how it works
  • 04

    Copilot Studio - autonomous agents

    Agents

    The frontier of Power Automate in 2026. Agents built in Copilot Studio monitor your systems 24/7, take action based on conditions, and surface only genuine exceptions to your team. Accounts payable, contract renewals, stock reordering. All handled without a trigger.

    See how it works
  • 05

    Cross-platform API orchestration

    Integration

    We connect Power Automate to whatever else you are running. Dynamics 365, Xero, MYOB, Salesforce, custom REST APIs, or legacy systems. Data moves where it needs to go, automatically and accurately, across every platform in your stack.

    See how it works
AI Builder

Flows that understand your documents,
not just move them.

AI Builder is Microsoft’s embedded machine-learning layer inside Power Automate. It lets your workflows read, classify and extract data from documents. No more error prone manual handling.

01AI Builder · Document Intelligence

Stop re-keying invoices. Let Power Automate do the work.

AI Builder's prebuilt invoice model extracts supplier name, invoice number, line items, amounts and due dates directly from PDF or image invoices. It then matches them against your ERP or Dynamics 365 data automatically. Your accounts team reviews exceptions, not every single document.

AI BuilderInvoice ProcessingDynamics 365Dataverse
Greateraccuracy on structured invoice extraction
02AI Builder · Form Recognition

Paper forms, PDFs, scanned docs. Image to text ready

Custom AI models trained on your documents and data. Delivery dockets, compliance checklists, HR onboarding packs, inspection reports. Extracted data flows directly into SharePoint, Dataverse or your line-of-business system without anyone typing a thing.

Form ExtractionAI BuilderSharePointCustom Models
Secondsvs minutes of manual data entry
03AI Builder · Natural Language Processing

Your shared inbox shouldn't need a full-time person to manage it.

Power Automate's text classification model can read incoming emails and detect intent. It can classify your invoice query, purchase enquiry or support request and routes each one to the right queue or person.

Email TriageNLPOutlookTeams
Zeromanual sorting for routine email volume
How we work

Straight­forward delivery.
No black boxes.

We match the tool to the problem. Not every automation needs AI. We scope your requirements honestly, sometimes the right solution is a clean flow with proper error handling, not a machine-learning model. When a trained document model is genuinely the best fit, we build it properly.

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We build in your environment.

Every flow is developed inside your actual Microsoft tenant using your real data, connectors and permissions so nothing breaks when going live to production.

AI model training.

Custom AI Builder models are not an add-on. When your process needs a trained document model we gather your sample files, train it and iterate until accuracy meets the threshold before the flow is built around it.

Transparent pricing.

We take care to explain the costs involved before a single line of code is written. No surprises mid-project, no scope creep that quietly doubles the bill.

We stick around.

We can provide ongoing support, model retraining and flow updates. Many of our Power Automate clients have been with us for years and trust us across to manage their entire software applications.

The process

From first call to a live, tested flow. This is what working with us on a project looks like.

  1. 01

    Discovery

    We map your manual processes before touching a single tool. A focused workshop to identify which tasks are high-volume, rule-based and burning the most team hours. We then rank them by automation potential and business impact.

  2. 02

    Design

    We select the right software solution your business will need. Our consultants will discuss your options and define the pros and cons of each. You might just need a few tweaks to your existing stack

  3. 03

    Flow Architecture

    Before any code is written we design the full flow on paper, be it triggers, conditions, AI model calls, error handling, escalation paths or audit logging. You sign off on the design before build begins.

  4. 04

    Build & Test

    We build inside your own Microsoft environment using your real data. Every flow is tested iteratively against edge cases and exceptional scenarios. Our aim is to simplify your operation, not add unnecessary complexity

  5. 05

    Handover

    Your team gets full documentation and hands-on training. We show you how to monitor flows, handle exceptions and extend the automation as your business evolves.

Copilot Studio · Autonomous Agents

Digital workers that don’t clock off.

Copilot Studio takes Power Automate from reactive to proactive. Instead of waiting for someone to trigger a flow, it monitors your systems around the clock, apply your business rules, and can act on it instantly.

Not every process needs an agent. But for high-volume, rules-based tasks that currently need someone watching a queue, this is worth understanding.

COPILOTAGENT01MonitorWatches your systems02DetectIdentifies conditions03DecideApplies business rules04ActExecutes the workflow05ReportLogs & surfaces exceptions

Frequently Asked Questions

Q1.

What is Microsoft Power Automate?

Microsoft Power Automate is a platform used to create business workflows. It helps create, streamline and automate repetitive tasks and improve business processes for improved efficiency and productivity.
Q2.

How can Power Automate benefit my business?

Power Automate can free up time for your team by automating repetitive tasks and structured business processes to reduce manual errors, increase business efficiency and allow your team to focus on higher value processes and tasks. Power Automate can also integrate with a large number of applications and services to further improve interaction with third-party applications.
Q3.

What types of workflows can I create with Power Automate?

You can create numerous workflows within Power Automate. These range from automated workflows which are triggered by specific events, to workflows that run on a schedule as well as workflows that are manually triggered by a user. This allows for efficiency and consistency to be built into business processes to improve operations.
Q4.

What costs are involved/license is required to use Microsoft Power Automate?

Microsoft Power Automate has several licensing options depending on the needs of your business. The various licensing options relate to what connections you're using and what kind of flows your business requires. The basic Power Automate license is also already included in your Office 365 subscription so no added cost is needed if you're not using any premium connectors or any advanced flows.
Q5.

Can Power Automate integrate with third-party applications?

Yes, Power Automate supports a wide range of connectors for third-party applications, allowing seamless integration.
Q6.

What types of business processes can be automated with Power Automate?

Businesses can automate processes such as approval workflows, data entry, email notifications, file synchronization, and data collection.
Q7.

Do I need a programming background to use Power Automate?

No, Power Automate is designed for users with little to no coding experience, offering a user-friendly interface.

Contact Us

Get in touch with our team for general inquiries and support. We're here to help with any questions you might have about our services.

Request a Quote

Need pricing for a specific project? Fill out our quote form and we'll provide you with a detailed estimate tailored to your needs.